Why a Prominent Plastic Surgeon Got Mad at Me After I Told Him About One of My Loan Options.

Comments(0) By Mike Miller •April 29th, 2008

It is always a pleasure to work with high net worth clients, but that does not always mean that it goes smoothly. Sure, good credit, plenty of income, and great assets make the underwriting process easier but sometimes the process is challenging for other reasons. I remember one client in Danville, an internationally recognized, highly specialized physician, becoming increasingly upset during our loan application interview at his home in Blackhawk. I was perplexed, as I knew that all of the information that I was providing was accurate, and I knew that because I was referred by one of the area’s best real estate agents, he trusted me implicitly. But still, he was getting angry! After about 5 minutes I HAD to stop. I could not continue without clearing the air! “Hey Doc, is something wrong?”. He said, “Mike, I have a very experienced team of advisors, and I have bought a dozen houses in my time, BUT WHY HASN’T ANYONE EVER TOLD ME ABOUT THIS LOAN BEFORE???”

I was obviously relieved to know that he was not mad at me, but more at the fact that no one had ever taken the time to explain ALL of his loan options to him. I learned years ago that it is not my job to tell someone what loan they will like, usually I don’t know until we discuss the options and get their feedback. So I did a multi-million dollar loan for him with a large national bank at terms he could not obtain on his own.

At the end of the transaction he was convinced of the value I added to his life, and his financial plan, and I quickly became known among the Doctor’s group as a loan specialist!

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